Summary
- Connecting to Wi-Fi prevents Xbox users from playing online in certain games after the August 2024 update.
- Users affected by this issue can work around it by opting for a wired connection instead of Wi-Fi.
- Microsoft support is aware of the problem, hinting at a possible fix in the near future.
The latest Xbox console update appears to have introduced a variety of issues for some users, preventing them from going online with their favorite titles. This update rolled out globally on Xbox One and Xbox Series X|S for all Xbox gamers, bringing expanded features like Xbox Cloud Gaming support to additional Amazon Fire TV sticks and improved Discord functionality.
Released on August 28, the latest Xbox update brought quality of life changes and features to streamline the overall user experience. Xbox and PC gamers may now choose what portions to install from certain games on their consoles or Xbox app, including Call of Duty: Warzone and Modern Warfare 3. In partnership with Amazon, the update lets Xbox Game Pass Ultimate subscribers access the Xbox Cloud Gaming app and stream their game collection on a variety of newly supported Amazon Fire TV sticks, including the 4K Max (1st Gen) and Fire TV Cube (3rd Gen). After signing in, Amazon Fire TV users can proceed to stream and play their games with an officially licensed Xbox controller in the app. Moreover, the update rolled out new Discord features, allowing Xbox gamers to watch another user's stream or join a voice chat directly from the console. However, it appears that the rollout of the new update was not flawless, with users reporting issues about network connectivity.
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In the unofficial Xbox Support subreddit, Reddit user Creative-Cry-901 posted about issues they've encountered after the August 2024 Xbox console update, including the inability to play online with Xbox Game Pass. Despite being connected online with a steady Wi-Fi connection, Creative-Cry-901 is unable to play EA Sports FC 24 since the console will not let the player connect to EA servers. Other Xbox gamers in the Reddit community ran into the same issue in other titles, with user SneakLeak2 stating that Microsoft's support team is aware of the issue. Some users report that a factory reset will not solve the issue, as it's tied to the installation of the new update.
Some Xbox Gamers Are Unable to Play Online After the August 2024 Console Update
- Connecting to Wi-Fi appears to prevent players from playing online in games like EA Sports FC 24 and Call of Duty after installing the update.
- Opting for a wired connection appears to be a workaround.
- Microsoft's support team is aware of the issue and a fix might be coming soon.
Although the issue can be annoying, an easy workaround has already been found by the Xbox community. Xbox gamers may reconnect online by opting for a wired connection, as it appears that the issue involves connecting and playing online with Wi-Fi on their Xbox One and Xbox Series X|S consoles.
It's unclear when exactly a fix will arrive, but the support team knowing about the issue means that a subsequent update is likely to come soon. Once fixed, Xbox gamers may use the new Discord features and play with their friends once more without trouble.
- Brand
- Microsoft
- Original Release Date
- November 10, 2020
- Hardware Versions
- Xbox Series X
- Original MSRP (USD)
- $499
- Weight
- 9.8 LBS
- Operating System
- Proprietary (Windows-based)
Microsoft's ninth-generation console, the Xbox Series X is a powerful machine that can support 4K resolution and 60 fps, depending on the game. Released alongside the Xbox Series S, the Series X has a Custom AMD Zen 2 CPU, a Custom RDNA 2 GPU, and 16 GB of RAM.
Checkbox: control the expandable behavior of the extra info