Summary
- Some Silent Hill 2 remake fans did not receive the Steelbook edition they pre-ordered through GAME, causing frustration.
- The remake features improved graphics and controls, staying true to the original's psychological horror.
- Fans have expressed dissatisfaction over missing pre-order bonuses, while waiting for updates from GAME.
Some Silent Hill 2 remake fans who pre-ordered the much-anticipated title through GAME have received the wrong version of the game. Those who ordered the more expensive Steelbook edition are frustrated because they only received Silent Hill 2’s standard version, even though they paid extra for the special one.
The Silent Hill 2 remake, developed by Bloober Team and published by Konami, is a reimagining of the classic 2001 survival horror game, now brought to life with modern technology, including Unreal Engine 5. While staying faithful to the psychological horror that made Silent Hill 2 so iconic, the remake offers updated gameplay, improved graphics, and smoother controls. The game had a pre-order option for those who were willing to pay more to receive special items. However, some players have reportedly been receiving the wrong version of the game.
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As reported by Eurogamer, some players haven’t received their Steelbook, which is meant to be a Silent Hill 2 remake pre-order bonus in some parts of Europe. Customers who pre-ordered through GAME received the standard edition instead of the £65 Steelbook edition they were expecting. In a message sent to customers, GAME explained that the delay with the Steelbook was unexpected and promised to ship it separately once it’s available. However, many frustrated customers have turned to social media to express their dissatisfaction, flooding GAME’s posts with comments looking for updates. Complaints range from not receiving the Steelbook at all to issues with tracking their orders.
GAME Customers Haven't Received Silent Hill 2 Remake Pre-Order Steelbook Bonus
One person mentioned they pre-ordered Silent Hill 2 remake as soon as it became available and are still waiting for their Steelbook, feeling they deserve the bonus for ordering early. Another player mentioned having trouble canceling their order, only to receive a shipping notification that had tracking information that didn’t work. Some fans have received the game, but the Steelbook is still missing, raising concerns about when it will finally arrive. With no clear answers from GAME, many players are left waiting for updates.
Despite the pre-order problems, the Silent Hill 2 remake has received a lot of praise from both critics and fans. Even the director of the original Silent Hill 2 has expressed positive feelings about it. He pointed out how the improved camera control, especially with the switch to an over-the-shoulder view, makes the game feel more immersive and realistic.
Despite the issues with pre-orders, the Silent Hill 2 remake is shaping up to be a must-play for both longtime fans and newcomers to the series. It’s still uncertain how GAME will resolve these customer concerns, but many are hopeful for a quick solution.
Silent Hill 2
-
OpenCritic Reviews
- Top Critic Avg: 87 /100 Critics Rec: 94%
- Released
- October 8, 2024
- ESRB
- M For Mature 17+ // Blood and Gore, Language, Sexual Themes, Violence
- Developer(s)
- Bloober Team
- Publisher(s)
- Konami
WHERE TO PLAY
- Engine
- Unreal Engine 5
- Franchise
- Silent Hill
- Platform(s)
- PlayStation 5, PC
- OpenCritic Rating
- Mighty
