Summary

  • Sony has started rolling out five-day subscription extensions for PS Plus subscribers as compensation for the February 2025 PSN outage.
  • Confirmation emails have not been sent, so PS Plus members must manually check their subscription details either on PS5 or the PlayStation app.
  • Some PS Plus users have received the extension, while others are left waiting.

Sony has begun issuing compensation to PlayStation Plus subscribers for the extended PSN outage in February 2025. PS Plus members should now be able to check if they've received the five-day subscription extension Sony promised last month.

The February 2025 PSN outage was one of the longest in recent years, lasting nearly a full day and leaving millions of players unable to access online services, play multiplayer games, or use cloud saves. In response to the backlash, Sony assured PS Plus subscribers that they would receive an automatic five-day extension to their memberships. However, there was no official timeline for when these extensions would be applied, and many players were left wondering when they would see the promised compensation.

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Now, reports from players suggest that Sony has started rolling out the five-day extension to PS Plus accounts. However, the company is rolling out these extensions in batches, which means it could take some time until all users have received their five-day PS Plus compensation. Unlike typical account updates, though, Sony is not sending email confirmations or notifications about the extension, so users must check manually to see if their PS Plus subscription renewal date has been prolonged.

PlayStation Users Starting to Receive Five-Day PS Plus Extensions for PSN Outage

PS5 users who want to check if they have received their PSN outage compensation can navigate to the console's Settings menu, then Users and Accounts, Account, Payment and Subscriptions, and finally Subscriptions to verify their updated PS Plus renewal date. On the PlayStation App, the PS Plus extension can be verified by selecting the PlayStation Store icon, tapping the menu button in the top-right corner, and then selecting Subscriptions Management. Many PlayStation users online have confirmed that their PS Plus expiration date has been extended by five days, while some are still waiting for theirs to appear.

Some still argue that five extra days of PS Plus doesn't quite make up for the frustration caused by the near-day-long PSN outage, but others feel it is still a welcome gesture from Sony. Regardless of the discourse, email updates could've gone a long way towards mitigating the current confusion and keeping users in the loop about whether they've received their PS Plus compensation. The seemingly staggered rollout also means that some players have already been granted the PS Plus extension while others are likely left waiting and uncertain. Hopefully, the rollout will culminate in the coming days.

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