Summary

  • PlayStation gamers are dismayed by PS Stars flaw which prevents some users from completing challenges.
  • Gamers who have already purchased certain games are ineligible to compete in PS Stars challenges.
  • Some fans believe this is unfair, while others state that PS Stars is a service made to encourage unhealthy spending habits.

PlayStation gamers aren't happy after discovering a huge flaw in the popular PS Stars loyalty program. The program was launched in 2022 and allows PlayStation users to earn points by purchasing games and completing special challenges, these points can then be spent on digital collectibles, select games, or even vouchers for the PlayStation Store. Unfortunately, there's a slight flaw with the program's challenges that has left the community disappointed.

PS Stars (which is a separate service not to be confused with Sony's lucrative PlayStation Plus subscription) is loved by gamers, mainly because it allows users to earn PlayStation Store vouchers at no additional cost. However, it has found itself at the center of controversy quite a few times since its launch in 2022. The first issue reared its head back in June when the service mysteriously went offline for several weeks. Sony offered no explanation for the outage and did not offer users any sort of gift for the inconvenience, which led to some disgruntled players.

PlayStation Users Aren't Happy With PS Stars Challenges

In a new post on the PlayStation Stars subreddit, user Superchronicultra has pointed out a big flaw with the program. The post, which can be viewed below, includes a screenshot of the Stars section of the PlayStation App with a challenge offering players 200 points to purchase Gran Turismo 7, The Last of Us Part I, and Crash Bandicoot N. Sane Trilogy. The problem is, that players who already own these games are unable to complete the challenge and earn the points, which some users believe isn't very fair.

The decision to not reward players who have already purchased these games appears to be a divisive one. Some users, such as General-Football-512, say that "it should count if you at least have the games digitally," while Fmg467 reminded other users that PS Stars is a program "designed to make you have unhealthy spending habits." Unfortunately, this isn't the first time that Sony's loyalty program has disappointed players. Back in August, PlayStation Stars announced some controversial changes to its terms of service, confirming that it would be shortening the expiration date of points from 24 months to 12 months, while also preventing users from earning points from PS Plus subscriptions, with the latter coming into effect from March 1, 2025.

One of the main features that entice users to PS Stars is the ability to spend their points on vouchers for the PlayStation Store. But fans were left baffled back in October when Sony suddenly removed the store credit option from PS Stars. Fans were quick to blast the company for the decision, with some even stating that they would no longer be using the service. Thankfully, the option suddenly began appearing again just a few weeks later, but Sony appears to have dwindled the options down to just one $5 reward.

Image
PlayStation 5 Pro Tag Page Cover Art
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Brand
Sony PlayStation
Storage
2TB SSD
VR Support
PlayStation VR2
Resolution
Up to 8K
App Store
PlayStation Store
Wi-Fi
Wi-Fi 7
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Ports
Power In, Ethernet, HDMI 2.1, 2x USB Type-A, 2x USB Type-C
HDR Support
Yes
Original Release Date
November 7, 2024
Original MSRP (USD)
$749.99
Dimensions
10.3 x 35.8 cm
Processor
AMD Ryzen Zen 2 (8 cores, 16 threads, 3.5GHz)