Brazilian Agency Formally Notifies Nintendo Over Console…

Nintendo's end-user license agreement tied to the Nintendo Switch 2 console has reportedly been deemed "abusive" by a Brazilian consumer protection agency over the company's ability to permanently disable the Switch 2 units of users who Nintendo has found to have violated the contract. The agency has reportedly put the company on official notice over its Nintendo Switch 2 policies, which it claims violate Brazilian consumer protection laws.

Switch 2 User Warns That Console Permabans Are Very Permanent

An unfortunate Switch 2 owner warns the community that getting a console permanent ban from Nintendo can have irrevocable consequences.

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By Dave Francisco

While the popularity of the Nintendo Switch 2 is evident in Brazil, some of the provisions of its end-user license agreement have reportedly caught the attention of PROCON-SP, the São Paulo-based branch of Brazil's Consumer Protection and Defense Program. As pointed out by Technoblog, Nintendo maintaining the ability to terminate user accounts and to render its consoles permanently inoperable without giving a valid reason is a violation of the nation's Consumer Protection Code section 8.078/90, which under its own language, "seeks to meet consumer needs, to respect their dignity, health and safety, to protect their economic interests, to improve their quality of life, and to ensure transparency and harmony in consumer relations." Another supposed legal clash reportedly raised by PROCON-SP is the EULA's provision prohibiting consumers from filing lawsuits against Nintendo.

Brazilian Protection Agency Deems Nintendo's EULA "Abusive" Towards Consumers

Nintendo has maintained that the provisions in question, which were added about a month before the Switch 2's launch, were put in place as anti-piracy measures. Nintendo warned players it could brick their Switch or Switch 2 consoles if any unauthorized modding had been detected, and the nondescript language used in the EULA was likely put in place as a catch-all that could avoid technical loopholes that potential pirates could use to sidestep any specific regulations.

The official notification had reportedly been sent to Nintendo on June 26, 2025, and reports state that Nintendo has agreed to officially respond to PROCON-SP's legal concerns within 20 days of that date. Meanwhile, the license agreement's language has caused other problems in the used console market, as customers have been warned against buying used Switch 2 consoles due to the possibility of Nintendo having already rendered them permanently inoperable.